Managed AI

Create an AI-Agent Monitoring Scorecard

Design an evidence-based monitoring scorecard for agent availability, execution, decision quality, reconciliation, and human response.

Quick facts

Best for
Owners · Founder-operators
Prompt type
Effectiveness
Expected result
A monitoring scorecard with evidence and source attribution, formulas, supplied-proposed-Unknown thresholds, Planned versus Executed versus Passed validation status, fail-closed dependencies, conflicts, Unknowns, and named-human approval gates; monitoring is explicitly not active from this draft.
Time saved
Varies by monitoring scope and evidence maturity
Required inputs
AGENT JOB · SYSTEMS AND DATA CLASSES · METRICS AND THRESHOLDS · CRITICAL FAILURES · ESCALATION OWNERS AND SLAS · EVIDENCE AND SOURCE REQUIREMENTS · CREDENTIAL AND ACCESS BOUNDARIES · APPROVAL GATES
Works with
ChatGPT + Claude

What this prompt does

  • Turns supplied objectives and evidence sources into a proposed owner-facing monitoring scorecard.
  • Separates measurable signals, approved thresholds, review status, and escalation dependencies without claiming monitoring is active.

When to use

  • When a bounded agent contract and expected business-system evidence exist and owners need a monitoring design before launch or review.

When not to use

  • Do not use a generated scorecard as proof that telemetry, alerts, reconciliation, or incident response is connected or active.
  • Do not paste secrets, credentials, or raw sensitive logs into an AI system.

The prompt

#CONTEXT:
Create a monitoring-scorecard design for one bounded AI-agent job. This is a review artifact; it does not connect monitoring, inspect live systems, or claim monitoring is active.

#INPUTS:
- Agent job, trigger, completion, non-goals, allowed actions, prohibited actions, and manual fallback: [AGENT JOB]
- Approved systems, environments, source authority, interfaces, identities, and data classes: [SYSTEMS AND DATA CLASSES]
- Supplied metric definitions, baselines, units, calculation rules, thresholds, review cadence, and owners: [METRICS AND THRESHOLDS]
- Critical failures, prohibited outcomes, stop conditions, rollback triggers, and reconciliation risks: [CRITICAL FAILURES]
- Named human owners, backups, approved response SLAs, and no-response behavior: [ESCALATION OWNERS AND SLAS]
- Required logs, records, citations, correlation IDs, approval evidence, and business-system reconciliation sources: [EVIDENCE AND SOURCE REQUIREMENTS]
- Credential owners, approved identities, scopes, rotation state, and access-review boundaries: [CREDENTIAL AND ACCESS BOUNDARIES]
- Explicit approval gates for alerts, incident actions, permissions, production, pause, restart, reporting, and authority changes: [APPROVAL GATES]

#INSTRUCTIONS:
1. Map the operating objective, completion condition, critical failures, and each metric to evidence or source attribution. Label unavailable facts Unknown and incompatible definitions Conflict—human resolution required.
2. Design signals at four layers: availability, execution, decision quality, and business reconciliation. Include approvals waiting, exceptions, source freshness, tool failures, retry and duplicate behavior, prohibited-action attempts, overrides, unresolved work, and manual-fallback load when supported.
3. For each metric, state definition, formula, units, source, collection state, baseline, proposed or approved threshold, review cadence, named human owner, escalation path, and privacy or security constraint.
4. Preserve threshold provenance. Mark every threshold as Supplied-approved, Proposed for review, or Unknown. A proposed threshold is not an approved alert rule.
5. Separate implementation status as Designed, Connected, Validated, Active, Degraded, Retired, or Unknown. Separate validation status as Planned—not executed, Executed—not yet reviewed, Passed—evidence reviewed, Failed, Blocked, or Unknown. Never claim monitoring is active without supplied operating evidence.
6. Fail closed when a critical signal, source, threshold, owner, permission, alert route, reconciliation check, or conflict resolution is missing. Recommend that consequential work remain blocked pending named-human review.
7. Do not invent, infer, or fabricate an SLA, threshold, baseline, metric result, test result, monitoring state, owner, source, permission, credential state, or capability. Unsupported values remain Unknown.
8. Define evidence needed to validate each metric and alert in a sandbox or approved environment. Do not imply Planned, Executed, or Passed status without supplied evidence.
9. Require explicit approval gates for thresholds, alert routes, reporting recipients, incident actions, access changes, production changes, deployment, pause, restart, and live-authority expansion.
10. Do not infer authorization from a dashboard, credential record, threshold, owner, alert, test, or metric result.
11. Do not grant, revoke, or change permissions. Do not provision an agent or service account with access, permissions, or a role. Do not use or reveal credentials. Do not rotate any credential, token, API key, or secret. Do not deploy, enable, or disable an agent. Do not restart, pause, or activate an agent. Do not connect an agent or integration to a live system. Do not execute transactions. Do not send externally. Do not change production or claim monitoring is active.
12. Address privacy, security, data classes, log access, retention, and minimization. Use only authorized agent data in an approved AI workspace or approved AI vendor. Minimize logs and redact or omit unnecessary personal, sensitive, or confidential data. Follow company retention and vendor policy.
13. Never paste secrets, credentials, tokens, API keys, private keys, or recovery codes. Use identity and secret-manager references only.

#RESPONSE FORMAT:
## Evidence and source attribution
| Objective, failure, or metric | Source | Authority or owner | Status | Conflict or Unknown |
|---|---|---|---|---|

## Monitoring scorecard
| Layer and metric | Definition and formula | Evidence source | Baseline | Threshold: supplied, proposed, or Unknown | Implementation status | Validation status: Planned, Executed, Passed, Failed, Blocked, or Unknown | Owner and escalation |
|---|---|---|---|---|---|---|---|

## Critical-failure and fail-closed view

## Privacy, security, credential, and data-class controls

## Approval gates, conflicts, and Unknowns

Input checklist

  • AGENT JOB
  • SYSTEMS AND DATA CLASSES
  • METRICS AND THRESHOLDS
  • CRITICAL FAILURES
  • ESCALATION OWNERS AND SLAS
  • EVIDENCE AND SOURCE REQUIREMENTS
  • CREDENTIAL AND ACCESS BOUNDARIES
  • APPROVAL GATES

Example input

Fictional example — AGENT JOB: Northstar intake agent drafts internal summaries and routes uncertainty to Maya. SYSTEMS AND DATA CLASSES: Sandbox queue and CRM export; restricted identifiers omitted. METRICS AND THRESHOLDS: Completion count and unresolved queue age defined; alert thresholds Unknown. CRITICAL FAILURES: Unsupported promise, duplicate record, missing source citation. ESCALATION OWNERS AND SLAS: Maya primary, Theo backup; response SLA Unknown. EVIDENCE AND SOURCE REQUIREMENTS: Queue events, correlation ID, cited rule version, reconciliation export. CREDENTIAL AND ACCESS BOUNDARIES: Read-only sandbox identity; rotation state Unknown. APPROVAL GATES: Omar approves security controls; threshold and restart approvers Unknown.

Expected output structure

  • A monitoring scorecard with evidence and source attribution, formulas, supplied-proposed-Unknown thresholds, Planned versus Executed versus Passed validation status, fail-closed dependencies, conflicts, Unknowns, and named-human approval gates; monitoring is explicitly not active from this draft.

Customize this prompt

  • Prefer business completion and reconciliation evidence over uptime alone.
  • Keep sensitive content out of alerts; use correlation identifiers and controlled source access for investigation.

Guardrails

  • Fail closed on missing critical signals, sources, approved thresholds, owners, permissions, alert routes, or reconciliation evidence; preserve evidence for review by a named human owner.
  • Preserve evidence or source attribution for every metric, threshold, status, and result; unsupported facts remain Unknown and conflicts require human resolution.
  • Keep status distinct: Planned is not Executed, Executed is not Passed, and Designed or Validated monitoring is not necessarily Active.
  • Do not invent, infer, or fabricate any SLA, threshold, baseline, result, monitoring state, owner, source, permission, credential state, or capability.
  • Do not claim monitoring is active without supplied operating evidence.
  • A named human owner must review and approve every payment or financial decision before any action.
  • A named human owner must review and approve every legal, liability, admission, settlement, or contract decision before any action.
  • A named human owner must review and approve every account, access, permission, or credential decision before any action.
  • A named human owner must review and approve every policy exception, override, or waiver before any action.
  • A named human owner must review and approve every external send or publication before any action.
  • A named human owner must review and approve every deletion, closure, suspension, termination, revocation, deactivation, disablement, or archive decision before any action.
  • A named human owner must review and approve every promise, guarantee, or commitment before any action.
  • Use explicit approval gates; a named human owner must approve thresholds, alert routes, recipients, incident actions, access, production, restart, and authority expansion before action.
  • Do not infer authorization. Do not grant, revoke, or change permissions. Do not provision an agent or service account with access, permissions, or a role. Do not use or reveal credentials. Do not rotate any credential, token, API key, or secret. Do not deploy, enable, or disable an agent. Do not restart, pause, or activate an agent. Do not connect an agent or integration to a live system. Do not execute transactions. Do not send externally. Do not change production or claim monitoring is active.
  • Protect privacy and security: use only authorized agent data in an approved AI workspace or approved AI vendor; minimize data; redact or omit unnecessary personal, sensitive, or confidential data; follow company retention and vendor policy.
  • Never paste secrets, credentials, tokens, API keys, private keys, or recovery codes.

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