Privacy Policy

Return My Time ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information you provide to us:

• Name and email address when you sign up for our quiz, assessment, or email list.
• Phone number if you opt in to SMS notifications.
• Business information when you complete our AI Readiness Quiz or book an assessment.
• Payment information, which is processed securely through Stripe. We do not store credit card details.

Information collected automatically:

• Website usage data, such as pages visited and time spent.
• Device and browser information.
• IP address and location data.

Voice agent and communications data:

• Audio recordings, call transcripts, summaries, notes, and interaction logs when you participate in a phone call, web call, voice agent workflow, or related support conversation.
• Call metadata, such as timestamps, duration, caller or participant information, disposition, and technical events.
• Workflow and operational information generated from those conversations, including extracted tasks, recommendations, pain points, and service history.

• Deliver your AI Action Plan and assessment results.
• Send you educational content, tips, and updates (only if you opted in).
• Process payments for services.
• Improve our website and services.
• Respond to your questions and support requests.
• Comply with legal obligations.
• Record, transcribe, summarize, and analyze voice calls and related conversations to provide our services, support customers, troubleshoot issues, and maintain quality.
• Develop, improve, and optimize our services, workflows, automations, models, prompts, and internal tools using conversation data, call metadata, and service outcomes.
• Create aggregated or de-identified insights, benchmarks, reports, and training materials to improve our business and service offerings without identifying you personally.

Email:

• By providing your email address, you consent to receive emails from Return My Time, including your AI Action Plan, educational content, and service updates.
• You can unsubscribe at any time by clicking the unsubscribe link in any email.

SMS Communications:

• When you provide your phone number and opt in to SMS communications, Return My Time may send you text messages related to your inquiry, appointment reminders, and service updates.
• Message frequency varies based on your interactions with us.
• You can opt out at any time by replying STOP to any message.
• For help, reply HELP or contact hello@returnmytime.com.
• Standard message and data rates may apply depending on your mobile carrier.

We use industry-standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS).
• Secure payment processing via Stripe.
• Limited access to personal data for authorized team members only.
• Regular security audits and updates.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We do not sell your personal information. We may share your information with:

Mobile opt-in data and phone numbers will not be shared with or sold to third parties for marketing purposes.

• Service providers (for example, email platforms, payment processors, analytics vendors, telephony providers, transcription providers, AI model providers, and hosting providers) who help us operate our business and deliver our services.
• Legal authorities when required by law.

If you participate in a phone call, voice agent interaction, or web-based voice session with Return My Time, we may record, transcribe, summarize, and analyze that interaction.

• Provide the service you requested, including assessments, follow-up recommendations, support, and scheduling.
• Review call quality, troubleshoot issues, detect abuse, and improve reliability and safety.
• Improve our products, features, workflows, prompts, and related service operations.

Where permitted by law, we may use recordings, transcripts, summaries, and related metadata in aggregated or de-identified form to improve and develop our services. If additional consent is required by law for a specific use, we will obtain it.

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of email or SMS communications at any time.
• Withdraw consent for data processing.

We use cookies and similar technologies to improve your website experience and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time and will notify you of significant changes by email or by posting a notice on our website.

If you have questions about this Privacy Policy, contact us: